Working Day

On the Working Day screen you manage the register's shift and the cash in it: you open the shift at the start of the day, follow employee sales, clear their debts and close the shift at the end of the day.

Two terms matter on this page:

• Shift — the period the register is open for business, from opening to closing. Receipts can be issued only while the shift is open. The shift is usually opened and closed by the shift manager or the owner.
• Employee working day — the time an employee works: it starts when they log in with their PIN and ends with the Clock out button. Working hours are calculated from it.

Working Day screen: shift, cash register and employees

Opening the shift

1. Open Working Day.
2. On the Shift card, click Open shift and confirm.

You can also open the shift directly from the sales screen: while the shift is closed, it shows the message Shift closed! with the OPEN SHIFT button.

The shift can be opened without the internet.

Availability

The shift is opened and closed by an employee whose user group has the Allow opening/closing shifts permission, and only on a device registered as a cash register.

Cash in the register

The cash register card shows the register's name and its current cash. Click Details to open the Cash Register window with an overview of the cash and the changes during the shift.

Current Cash = deposits − cash withdrawals + cash from the current shift's receipts (minus cash refunds).

Cash Register window

Deposit and cash withdrawal

• DEPOSIT — records cash you put into the register, for example change at the start of the day.
• WITHDRAW CASH — records cash you took out of the register, for example to take it to the bank.

Click the matching button, enter the amount and click OK. Both actions are possible while the shift is open. You cannot withdraw more than the current cash.

If the cash register card shows Cash Register Not Set Up, the device is not registered as a cash register — the Set Up button starts the registration (see Devices).

Availability

The current cash, the Cash Register window, deposits and cash withdrawals are available to employees whose user group has the Allow cash register management permission. The Cash Register window opens only on a device registered as a cash register.

Employee sales

The Users section shows each employee's sales in the current shift:

Row	Meaning
Credit card	Card payments (for information only — not part of the debt).
Deposit	Cash the employee was given for making change.
Cash	Cash collected with receipts.
Refunded cash	Cash returned to customers.
Debt cleared	Cash the employee has already handed in.
Debt	Cash the employee is holding now and must hand in.

Debt is the key number: deposit + cash collected − cash refunded − debt already cleared.

Click an employee to open the details of their sales by payment method. The SALES REPORT button opens the Sales in current shift by staff member report for that employee; you print it with PRINT.

Employee sales details

Availability

Employees whose user group has the Allow user management permission see the sales of all employees; everyone else sees only their own sales.

Employee deposit

When you give a waiter change at the start of the shift, record it: click Deposit + on their card, enter the amount and click OK. The amount is added to their debt. Deposit + is shown only while the shift is open.

Availability

The employee deposit is available when Enable deposits for staff members is turned on in Administration (see My Account). It is on by default in hospitality and off in retail.

Clearing employee debt

When an employee finishes their working day:

1. Collect the amount shown in their Debt row.
2. Click CLEAR DEBT on their card.

The debt becomes 0, the amount moves to Debt cleared, and a confirmation with the name, time and amount is printed. The action runs immediately, without an extra confirmation.

Availability

An employee whose user group has Allow clearing debt of all employees clears everyone's debts; with Allow clearing of own debt, employees clear their own debt. Debts cannot be cleared from a remote ordering device.

Clocking out

When an employee finishes work, they click Clock out on their own card (on a phone, the red icon next to their name) and confirm. This records the end of their working time and logs them out.

In hospitality, the window offers the Hand over shift to waiter field — choose a colleague and they take over all your open tables.

Clocking out and handing your tables over to a colleague

Warning

Log out only returns the app to the PIN screen — the employee's working time keeps running. The working day ends only with the Clock out button. A manager closes a forgotten working day in Administration, under Unclosed working days (see Receipts and Reports → Working Hours).

Closing the shift

At the end of the day:

1. Clear the debts of all employees — the shift cannot be closed while anyone has a debt.
2. In retail, finish or cancel the receipt on the sales screen.
3. On the Shift card, click Close shift. If there is a paused receipt, the app warns you that it will be deleted — click YES to continue.
4. When asked "Do you want to print the shift report?", click YES (the shift is closed and the shift report is printed) or NO (the shift is only closed). If you do not want to close the shift after all, tap outside the window.

When closing the shift, you choose whether the shift report is printed

Warning

When a shift has been open for more than 72 hours, the sales screen shows the message Shift open for too long, and you cannot sell until you click CLOSE SHIFT. The app then closes the shift and immediately opens a new one — without checking employee debts and without a shift report. Clear the employees' debts and close the shift every day.

End of day on the card payment terminal

If a card payment terminal that supports it is connected to an Android cash register, the Working Day screen has a Card Payment Terminal card with the End of Day button. It closes the card batch on that terminal — this is required at least once every 24 hours. When an end of day is due, the Working Day item in the main menu is highlighted. End of day requires an internet connection.

Warning

End of day cannot be undone: card payments included in it can no longer be reversed on the card terminal.

Troubleshooting

Problem	Solution
"In order to close the shift, please clear employees' debts"	Clear the debts of all employees who have one (and close the open receipt on the sales screen).
The cash register card shows Cash Register Not Set Up	The device is not registered as a cash register — click Set Up.
There is no Open shift button	The device is not a cash register, or you do not have the permission to open the shift.
No Deposit + for employees	Turn on employee deposits in Administration and open the shift.
The DEPOSIT and WITHDRAW CASH buttons are grayed out	The shift is not open.