Registration and First Setup

You sign up for an account once, and the app then guides you through the first setup of your venue: venue details, subscription, items, tables, cash register and printers. It takes about ten minutes.

Do the sign-up and setup on the device that will be your cash register (see Installation), preferably in the installed app — printers cannot be set up in the web app.

What you need

• an email address that has not been used for a Konty account yet;
• an internet connection;
• if a reseller signed you up: the reseller's name;
• optionally: a promo code, and a spreadsheet of your items (Excel or CSV) to import.

1. Create your account

1. Start the app. On the Login screen, check that the country USA is selected in the top right corner.
2. Click Don't have an account? below the LOG IN button. The Sign up screen opens.

The Sign up screen

3. Fill in the fields and click SIGN UP.

Filled-in Sign up screen: the business type decides your sales screen

Field	Note
Owner name	Required, at most 40 characters.
Business type	Hospitality or Retail and services. The whole sales screen depends on it: a table plan with order rounds, or quick sales in retail.
Email, Password, Repeat password	The email and password log your account in on new devices. The password has at least 8 characters.
Phone	Optional.
Reseller	Optional. If a reseller signed you up, type at least the first 5 letters of its name and choose it from the list.
Promo code	Optional — the field opens when you click Promo code?

The account is created and the app moves on to the first setup.

2. Venue details

On the screen "Tell us more about your business venue and company", enter:

• Venue — the name of your venue (restaurant, café, shop) as your customers know it;
• Country — United States of America is preselected; change it if your venue is in another country;
• Venue address;
• Administrator PIN and Repeat PIN — your personal PIN for logging in at the register (at least 4 digits), with full access. Do not share it with your employees; you give each employee their own PIN later (see Users).

In the Settings part, Company is in the VAT registry is turned on by default. Turn it off if your company is not registered for VAT — items are then sold exempt from tax.

Venue details: the administrator PIN is your own login PIN with full access

Click NEXT.

3. Choose a subscription

On the Choose subscription screen, choose your subscription and click NEXT. Each subscription shows the duration of the contract in months or "No contract"; if you signed up without a reseller, it also shows the price per month or year, per cash register. For a subscription that includes a choice of modules, the app then asks you to tick the modules you want.

4. Import your items

You can import your items now, from a spreadsheet, or add them later (see Options → Products and Inventory in Administration).

1. Click Menu items file to import and choose a file in .xlsx or .csv format (the older .xls format is not accepted — save the table as .xlsx).
2. Click IMPORT.

Each row of the spreadsheet is one item, starting with the first row. The spreadsheet has no header row with column names; if you add one, the import fails. The columns, in this order:

#	Column	Required
1	Item name	yes
2	Price, including tax	yes
3	Category	yes in hospitality, no in retail
4	In stock (quantity)	no
5	Tax rate in percent — one of your venue's tax rates	yes
6	Code	no
7	Barcode	no
8	Unit of measure	no (empty means pcs)

An example of the first two rows of a file (the letters are the Excel column names, not part of the file; the example assumes your venue has an 8% and a 0% tax rate):

A	B	C	D	E	F	G	H
Espresso	3.50	Hot drinks		8	501		pcs
Croissant	2.20	Bakery	60	0	101	2000001000014	pcs

Note

A new account has no tax rates yet — you add them in Administration (see Tax Rates). If you have not added your tax rates yet, click SKIP and import the file later in Administration (see Import Items).

If a row has an error, the app imports nothing and lists what to fix in each row ("Row #3: …"). Correct the file and click IMPORT again.

In hospitality, after the import the app asks you to give each new category a type ("To complete the import please assign a type to each of these categories."). Choose Drinks, Food or Other for each category and click IMPORT again. The type decides where the orders for these items are printed: drinks at the bar, food in the kitchen, and other items on the Sector I printer.

5. Sectors and tables

This step exists only in hospitality.

1. In Select number of sectors, choose how many areas your venue has (at most 4) — for example, the dining room and the terrace.
2. For each sector, type its name and choose the No. of tables (from 1 to 16).
3. Click NEXT.

The app creates a basic table layout. You change the layout, shape and names of the tables later (see Hospitality Sales and Table Plan Settings in Administration).

6. Set up the cash register

In this step, the device you are working on becomes your venue's cash register — the device you issue receipts from.

1. In the Cash Register Name field, keep the suggested name (for example Cash Register 1) or type your own.
2. Click SET UP CASH REGISTER.

If you click SKIP, the app creates the venue's cash register by itself when you finish the setup, and this device uses it.

7. Set up printers

The screen lists the printer roles — Receipt and, in hospitality, also Order, Bar, Kitchen, Sector I and Sector II. Click a role, choose the printer, adjust its settings if needed and click DONE. When you have finished, click SAVE.

The same screen is available later under Options → Printers, where everything is described in detail (see Printers). You can skip this step with SKIP. In the web app, the step shows "No printers detected" and only SKIP — set up the printers later in the installed app.

At the end, "You're ready to go!" is shown, followed by the PIN screen. Log in with your administrator PIN.

Tip

If you stop the setup, the app continues from the step where you left off the next time you log in. The log-out icon in the top right corner of the setup screen logs your account out of the device.

What's next

Before the first receipt:

1. Add your tax rates in Administration, if you have not done so yet (see Tax Rates).
2. Add your employees and their PINs in Administration (see Users).
3. Add your items, if you did not import them (see Inventory).
4. In hospitality, register the waiters' phones and the kitchen display if you use them (see Devices).
5. Open the shift and issue the first receipt (see Working Day and Issuing Receipts).

If something goes wrong

Problem	Solution
"Select a country in order to continue"	Choose the country in the top right corner of the Login or Sign up screen.
The reseller does not appear in the list	Type at least the first 5 letters of its name, exactly as the name begins, and check that USA is selected. The field is optional — you can leave it empty.
The email is already in use	An account with this email already exists — log in, or use another email.
"Not allowed while in offline mode!"	Signing up and the setup need an internet connection.
The item import failed	Correct the rows listed in the message and import again, or click SKIP and add the items later.
The printer step shows "No printers detected"	You are in the web app — click SKIP and set up the printers later in the installed app (see Printers).