Clients

Clients are your buyers and suppliers, in one list. You choose a buyer from the list on a receipt, and clients also on delivery-in and delivery-out notes and on invoices. With inventory accounting, this is also where you follow how much each client owes you and record payments from bank statements.

The pages are in the Administration side menu, under Clients: Clients, Client Transactions and Bank Statements. You can also add clients at the register (see Options → Clients).

Availability

Client Transactions and Bank Statements exist when the venue keeps inventory accounting (see Inventory Accounting). Each page also requires the user group permission of the same name (see Users and Permissions).

Client list

In the side menu, choose Clients → Clients. The list shows each client's name, address, city, country, phone, email, TIN, registration number, VAT number, buyer card number, discount and comment.

• In the search field, type the name, TIN, identification number, registration number or buyer card number.
• Click a column heading to sort the list by it.
• Click a client to open their details.
• The ⋮ menu in the page header offers the export of clients.

Adding a client

1. Click ADD. The Client window opens.
2. Check the Country (your venue's country is preselected) and choose the Type of identification.
3. Enter the Name and the Identification number.
4. Fill in the other fields (see Client fields).
5. Click SAVE.

The client appears in the list and you can choose them on receipts and documents.

The required fields are Name, Identification number, Country, Type of identification and Discount (the last three are filled in in advance). The client's name must be unique.

Changing the Country clears the identification number you entered and sets the type of identification back to the first one in the list — so choose the country first, then the type and the number.

Client fields

Field	What it is for
Name	The company name or the person's full name. It must be unique.
Buyers cost center	An additional detail of the buyer, printed with the buyer's details on receipts and invoices in A4 format. Fill it in only when you need it.
Phone, Email	The client's contact details. The email must be a valid address.
Address, Postal number, City, Country	The client's address. The country is preselected.
Type of identification	The kind of number that identifies the buyer: Personal ID, Passport number, VAT number, Tax number or Social security number.
Identification number	The number of the chosen type. It is printed on the receipt with the buyer's name and address.
Registration number	The company's registration number.
VAT Number	The client's VAT number, if they have one.
Buyer card number	The number of a loyalty card or customer card; it must be unique. See Discount, pricelist and buyer card.
Tax card number	The tax card number of a diplomatic mission. It is printed on the receipt with the buyer's details.
Discount	A discount in percent (0–99) that is applied when you choose the buyer on a receipt.
Pricelist	The pricelist the buyer is charged by. The field exists in hospitality with the Pricelists module, when the venue does not keep inventory accounting.
Comment	An internal note; it is shown in the client list.

Discount, pricelist and buyer card

These three fields change the way the buyer is charged at the register:

• Discount — when you choose the buyer on a receipt, their discount is applied to the receipt automatically (see Issuing Receipts → Buyer on the receipt).
• Pricelist — when you choose the buyer on a receipt, the items are charged by their pricelist, unless another pricelist is already chosen for the table.
• Buyer card number — at the register you also find the buyer by their card number. A buyer who has both a discount and a card number is chosen only by entering the card number ("Select only by card number"), so only someone who shows the card gets the discount. At the register, such a buyer can be changed and deleted only by an employee with the Access Administration permission.

Editing and deleting a client

Click the client in the list (or ⋮ → Edit), change the details and click SAVE.

To delete a client, choose ⋮ → Delete in their row and confirm ("Permanently delete Client?") by clicking CONFIRM.

A client who appears on issued receipts or delivery-out notes cannot be deleted — the app reports "Client could not be deleted because they have documented receipts." or "Client could not be deleted because they have documented dispatches."

Importing clients from an Excel sheet

You can add many clients at once from an Excel (.xlsx) or CSV file.

1. In the header of the Clients page, open the ⋮ menu and choose Import clients.
2. Click the File with clients field and choose the file.
3. Click IMPORT.

If the file is correct, all clients are added to the list ("Clients successfully imported."). If any row has an error, no client is imported: the window lists the errors by row (for example "Row #4: Client name must be unique") — correct the file and import it again.

How the sheet must look

Each row of the sheet is one client. The sheet has no row with column names — the first row is already the first client. The columns go in this order:

Column	Content	Rule
A	Client name	Required; up to 200 characters; must not already be in the list or repeat in the file.
B	Address	Required; up to 200 characters.
C	City	Required; up to 200 characters.
D	Tax id number	Required; any format.
E	Phone	Optional.
F	Email	Optional; must be a valid email address.
G	Registration number	Optional.

Imported clients get the Tax number type of identification, with the number from column D. You add the country, discount, pricelist, buyer card number and comment after the import, in the client's window.

Exporting clients

In the header of the Clients page, open the ⋮ menu and choose Export as .xlsx. The file Clients.xlsx with all your clients is downloaded to your computer.

Each row of the file is one client, and the file has no row with column names. The columns, in order: name, address, city, identification number, buyers cost center, phone, email, registration number, the code of the type of identification and the country. The export does not contain the discount, pricelist, buyer card number, postal number, VAT number, tax card number or comment.

Client transactions

A client's transactions are an overview of all debts and payments with one client — like a customer or supplier ledger card in bookkeeping.

In the side menu, choose Clients → Client Transactions. For each client, the list shows the total Debt, the total Credit and the Balance, for the whole period of your business. The list is sorted by balance, from the highest, so the clients who owe you the most are at the top. Click a client to open their transactions.

What Debt, Credit and Balance mean

Column	What is recorded
Debt	What the client owes you: the amounts of the receipts you issued to them and money you paid out to them.
Credit	What the client paid or what you owe them: paid parts of receipts, their payments, refunds, credit notes and invoices you received from them.
Balance	Debt − Credit. A positive balance: the client owes you. A negative balance: you owe the client (for example an unpaid supplier invoice). Zero: the accounts are settled.

Changes are recorded in two ways:

• Automatically, for every receipt issued to the client: the amount of the receipt goes to Debt, and what was paid immediately (cash, credit card, check, voucher, instant payment, advance) to Credit. A receipt paid by invoice (bank transfer) or another noncash payment stays in the balance until you record the payment.
• By hand: payments in and out from bank statements and changes you add to the client's transactions.

One client's transactions

At the top are the client's TIN, the Debt and Credit for the chosen period and the current Balance (for the whole period of your business). Below is the table of changes: the ordinal number, date, due date, basis (for example Receipt Sale, Client / Payment, Credit Note), document number, the amounts and the balance after each change. The Total row adds up the chosen period.

• Period: by default the transactions show changes from January 1 of the current year. Click FILTERS, choose the dates (or, under Quick pick, for example THIS MONTH) and click APPLY.
• Search: type the document number, an amount, part of a note or a date in the form 2026-10-10.
• Printing: the PRINT button in the header prints the transactions. The printout contains all of the client's changes, regardless of the chosen period and search.
• The back arrow takes you back to the Client Transactions list.

Adding a change by hand

You enter a buyer's payment or another change that did not come from issuing a receipt directly in the client's transactions:

1. In the client's transactions, click ADD. The Add item window opens, with the client already chosen.
2. Choose the direction: To client or From client.
3. Choose the Basis (see the table below).
4. Enter the Document number (for example the number of the payment slip or invoice) and the Amount, and a Note if needed.
5. Check the Date; for invoices you can also enter the Due date. Enter the due date after the date — changing the date clears the due date.
6. Click SAVE — or SAVE AND NEXT to enter the next change right away.

What happened	Direction	Basis	Column
The buyer paid, and the payment is not recorded through a bank statement	From client	Client / Payment	Credit
You paid a supplier or refunded money to a buyer	To client	Payment	Debt
You write off a debt that will not be collected	To client	Write Off	Credit
A receipt issued outside the app	To client	Receipt Sale	Debt
A supplier invoice you did not enter as an incoming invoice	From client	Receipt Sale	Credit

Editing and deleting a change

In the change's row, choose ⋮ → Edit or Delete. Only changes added by hand can be edited; changes that came from receipts cannot be edited.

Warning

Delete is also available for changes that came from receipts. The receipt stays issued, but the client's transactions no longer show it and it no longer counts in the balance. Delete such a change only if you are sure it is wrong.

Bank statements

On the Bank Statements page you copy the statements of your current account: every buyer's payment and every payment to a supplier on the statement becomes a statement item and, at the same time, a change in that client's transactions.

In the side menu, choose Clients → Bank Statements. The list shows the date, document number, bank and bank account of each statement, by default for the last month; you change the period with the FILTERS button. Click a statement to open it.

Entering a statement

1. Click ADD. The Bank statement page opens with a suggested number (for example 26/5 — the year and the next ordinal number) and today's date.
2. In the Document info section, check the Date and Document number, choose the Bank, then the Bank account.
3. Click SAVE in the header.

Until the statement is saved, items cannot be added ("Save the statement, then add its items.").

Note

The Bank field offers the banks set up for your account. If the list is empty or your bank is not in it, contact Konty support.

Statement items

1. On a saved statement, click ADD ITEM below the table (or press the = key). The Add item window opens.
2. Choose the direction: From client for a payment into your account, To client for a payment out of your account.
3. Choose the Client and enter the Amount. The basis (Client / Payment or Payment), the document number and the date are taken from the statement.
4. Click SAVE AND NEXT for the next item, or SAVE for the last one.

The Summary section shows the total of all statement items: Debt (payments out), Credit (payments in) and Balance. Click an item to edit it; ⋮ → Delete deletes it.

Bank accounts

You choose the bank from a list, and the bank account from the list of that bank's accounts. If your account is not in the list, click + next to the Bank account field, enter the Number and Description and click SAVE. The account is added to the chosen bank and chosen on the statement. When a bank account is chosen, a pencil is shown in the same place, for changing its number and description.

Deleting a statement

Open the statement and choose Delete in the ⋮ menu in the header (or ⋮ → Delete in the list of statements), then confirm by clicking CONFIRM.

Warning

Deleting a statement also deletes all its items, and with them those payments from the clients' transactions.