Sell Items - Hospitality

The Sell Items page is the main page of the application — this is where you select tables, enter orders, and issue receipts. Once the shift is open on the Working Day page, the screen is enabled and looks like this:

Sell Items Screen

The page consists of three parts:

• Overview of your business space and table selection
• Kitchen
• Additional options

Overview of the business space and table selection

The first part of the Sell Items page shows the layout of the tables in your hospitality space:

Overview and table selection

A venue can have multiple sectors — they are shown at the top of the screen. In the example there is one, named Table Plan.

Selecting a table

Clicking one of the tables (in the example: table number 1) opens the interface for adding items:

Interface for adding items

Add items to an order

This interface is used for adding items to the order and issuing the receipt for the selected table. The left part:

Overview of item groups in the item addition interface

is an overview of all available items, organized into groups for easier access. The main item groups are displayed at the top:

• DRINKS
• FOOD
• OTHER

and within a group like DRINKS, the drinks are divided into subgroups: Beers, Juices, etc.

On the right side of the interface are the order details — which items have been added and similar information:

Overview of order details

By selecting a table you have created a temporary empty order. To add items, click one of the group cards, e.g. Beers — all items from that group appear:

Interface for adding items after selecting a category

Each click on an item card adds one unit. In the example we add 3 Paulaner beers — three clicks on its card:

Interface for adding items after adding 3 Paulaner beers

The selected item's card shows an indicator with three units selected, and the order details appear on the right side of the screen:

Order details

The receipt can be canceled with the CANCEL button. At the top there are four sections:

• G0
• G1
• G2
• G3

They allow splitting the receipt into multiple parts for payment — for example, when the guests at a table want to split the bill.

Adding items through search

If an item has no button on the sales interface, add it by searching by name or code. Click the three vertical dots in the top right corner — the options for the current receipt appear:

Options for the receipt

Add items

The first option, Add items, opens a window for adding items that have no button on the interface. Items can be searched by:

• item name
• item code
• barcode
• GTIN

In the example we search for Coca Cola:

Adding an item through search

Along with the item you also enter the quantity (in the example: 2). Clicking CONFIRM adds the item to the receipt.

New segment

New segment splits the receipt into multiple logical parts, so the different stages of the meal (e.g. drinks, main course, dessert) are served in their intended order. That way the staff knows exactly in which order to prepare and serve the items.

Cancel all

The Cancel all option cancels all changes and additions on the current receipt.

Split receipt

The Split receipt option allows the current receipt to be paid partially:

Split receipt

Click an item to move it from one guest to another — the guests here are actually the segments (G1…G4, or however many there are). You can move all units of an item or only a certain quantity.

In the example we move 3 Coca Colas to G2 (guest 2). First click the Coca Cola:

Selecting an item

Then select the quantity and click the Transfer to option above (labeled with the current segment, e.g. G1):

Selecting a guest

and select G2. The 3 Coca Colas are now on a separate receipt for guest number 2.

Table transfer

The Transfer table option moves the current receipt to another table. Clicking it offers the tables from the other sectors of your venue:

Selecting a table for the receipt transfer

Select a table and click CONFIRM — the receipt is transferred. Table transfer is also available from the table plan — see Transfer Table.

Options to modify receipt item

An item that is already on the receipt can be changed. Click the item and the following options appear:

Options for managing an item on the receipt

Item Quantity

The Quantity option opens a window for entering a new quantity:

Window for entering a new quantity

In the example we enter the number 5 and click OK — the window closes and the quantity of the Paulaner item is now 5.

Item Discount

The Discount option opens a window for entering a discount on the item:

Window for entering a discount

Next to the original price you also see the calculated discount and the total payment amount. In the example we enter a 5% discount. Clicking OK applies it and closes the window:

Receipt details after applying a discount to an item

Item Comment

The Comment option adds a note to the item — for example about modifiers, discounts, special requests, or packaging type:

Window for adding a comment for an item

Enter the comment text and click the green ADD button. An item can contain multiple comments:

Item after adding a comment

Clicking CONFIRM saves the comment and closes the window. In the list of items on the receipt, an item with a comment is recognized by the bubble icon:

Order details after adding a comment to an item

Item Exempt from tax

The second-to-last option, Exempt from tax, exempts the item on the order from a chosen type of tax.

Item Delete

The final option, Delete item, removes the item from the order.

Add a Buyer to the Receipt

To add a buyer to the order, click the Buyer option:

Button for adding a buyer

A window for selecting the buyer opens:

Window for adding a buyer

You pick a buyer from the list of clients previously added in the client addition section in Options. A new client can also be added right here — click the ADD button in the top right corner and the client form opens.

Select the buyer and click CONFIRM — the buyer is added to the order.

Note

Adding a buyer is not mandatory.

Add a Discount to the Entire Receipt

To add a discount to the entire order, click the Discount option, just below the Buyer option. In the window that opens, enter the total discount and click OK.

Pricelists

The PRIMARY indicator, at the spot marked in the image below:

Pricelist selector

shows that the primary pricelist is selected for this receipt. To pick a different pricelist, click that option — all pricelists available in the system are offered. They are defined in the Pricelist section in Administration.

After selecting a pricelist, the prices of the items on the receipt adjust to it.

Create (issue) an order

To create an order, click the ORDER button:

Button for order

The application then returns you to the home screen, where the table shows an indicator that an order exists for it. In the example, an order was made for table 3:

Table after an order is made for it

Clicking the table again takes you back to the interface for creating, editing, and issuing the order.

Payment Method

To issue an order, click either the CASH or CARD button at the bottom right of the interface, depending on how the customer pays.

Details

For additional receipt settings — the type, payment terms, and similar — click the DETAILS button:

Order details

There are three types of invoices:

• Sale
• Advance
• Proforma

Each of these order types has its own settings. The options for Payment Method are:

Payment methods

After selecting the type of order — in the example, Sales — click NEXT to start the order issuance. The payment methods themselves are described in detail on the retail page.

Kitchen

To access the Kitchen, click the button at the bottom left of the interface:

Kitchen Button

On mobile screens, click the three white dots in the top right corner, then the first option, Kitchen:

Kitchen button for mobile screens

The Kitchen section opens — initially empty:

Kitchen

Navigation through the Kitchen

Order cards appear on the kitchen display once food orders are created through the sales interface. Entered orders are automatically forwarded to the kitchen display, where they are visible for further processing and preparation — information flows quickly and reliably from the sales staff to the kitchen staff.

With orders present, the screen looks like this:

Kitchen Orders

The white cards display all the food orders that have arrived in the kitchen. Each order shows:

• the waiter who issued it
• the table number
• the time the order was issued
• a timer indicating how long it has been since the order was sent to the kitchen
• the details of the order (food items)

In the upper left part of the screen are options for:

• returning to the previous screen
• Refresh — reloading the orders
• internet connection status

In the middle of the upper part of the screen are the tabs for open and completed orders:

Options for open and completed orders

Clicking the three horizontal lines in the upper right corner opens the kitchen navigation menu:

Kitchen Navigation

Clicking the three dots in the KDS row gives you options to:

• return to the Table Plan
• go to Administration
• log out

All Day

The All Day option shows all requested items for the entire day:

All Day

Clicking any of the dishes marks the orders that contain it — in the example: Margarita:

Selecting all items from orders for the whole day

Settings

The kitchen settings cover:

• number of tickets per page
• font size
• timers

Tickets per Page

Number of Tickets per Page

This setting determines the layout and number of order tickets on the screen. If the total number of orders exceeds the screen space, there is Pagination:

Pagination

Font Size

Font Size

Changes the font size on the order cards.

Timers

Timers show how long an order has been waiting. Each order has a timer counting the time since it was received; when it exceeds the yellow or red timer setting, its card gets the corresponding mark:

Timers

Clicking the yellow or red timer opens the window for setting its activation time:

Yellow Timer

Red Timer

In the example the yellow timer is set to 15 and the red one to 25 minutes (followed by a click on Save). Orders waiting for more than 15 minutes are marked by the yellow timer:

Orders waiting for more than 15 minutes

and this is how an order waiting for more than 25 minutes looks:

Orders waiting for more than 25 minutes

Mark an Order as Complete

When an order is ready, click the top part of its card — the COMPLETE option appears:

Marking an Order as Complete

Clicking COMPLETE marks the order as ready, and it moves to the completed orders section.

Mark Part of an Order as Complete

You can also mark only part of an order as complete. To mark only the Caesar salad as ready, click it on the order card:

Marking Part of an Order as Complete

Clicking the same part of the order again undoes the mark.

Completed Orders and Their Recalling

Clicking the COMPLETED option shows all completed orders:

Completed Orders

A completed order can be recalled: click the top part of its card — the RECALL option appears:

Recall an Order

Clicking RECALL returns the order to the open orders section.

Additional Options

Additional options for Sell Items are located at the bottom of the sales interface:

Additional options

On smaller screens they are in two different places: LOG OUT and FAST ORDER at the bottom of the screen, and the rest behind the three white dots in the top right corner:

Access button for additional options on mobile screens

Additional options for Sale Interface on mobile screens

Log Out

The LOG OUT option logs the user out of the system and returns to the PIN entry page.

Transfer Table

The TRANSFER TABLE button moves an order from one table to another. In the example we transfer from table 3 to table 7. Click TRANSFER TABLE:

First step for table transfer

The tables available for transfer are the ones with an order — click the one you are transferring from (in the example: table 3):

Second step for table transfer

Then select the table the order moves to (in the example: table 7). A confirmation window appears:

Confirmation window for table transfer

Clicking Confirm transfers the order from table 3 to table 7:

Table layout after transfer

Hand Over Table

Handing over tables between waiters within the same shift takes three steps:

1. The waiter handing over the table clicks the HAND OVER TABLE button.
2. The waiter clicks the table they want to hand over.
3. A list of available waiters in the same shift opens — the waiter selects the colleague taking over and confirms the handover.

This procedure facilitates better organization and more efficient work among waiters during the shift.

Fast Order

The last button, FAST ORDER, creates a quick order and leads to the item addition interface.